8/16/2023 0 Comments 7 key elements of communicationImagine you are in a coffee shop with a friend, and they are telling you a story about the first goal they scored in hockey as a child. Let us break this definition down by way of example. The word communication is derived from a Latin word meaning “to share.” Communication can be defined as “purposefully and actively exchanging information between two or more people to convey or receive the intended meanings through a shared system of signs and (symbols)” (“Communication,” 2015, para. However, good practice is built on a solid foundation of understanding and skill. In the workplace, we might be more concerned about practical knowledge and skills than theory. There are many current models and theories that explain, plan, and predict communication processes and their successes or failures. What are some barriers you’ve experienced when communicating with others in-person, online, or through writing?.What does “successful” communication look like to you?. Have you ever felt confused by what someone is telling you or argued over a misunderstood email?.When you make a phone call, send a text message, or like a post on Facebook, what is the purpose of that activity? Think about communication in your daily life.Any delay in communication may not serve any purpose rather decisions become of historical importance only. This principle states that communication should be done at proper time so that it helps in implementing plans. Such a situation will be detrimental to the interests of the organization. If the messages and communications are in conflict with the policies and programmes then there will be confusion in the minds of subordinates and they may not implement them properly. This principle states that communication should always be consistent with the policies, plans, programmes and objectives of the organization and not in conflict with them. So this principle states that informal communication is as important as formal communication. Senior management may informally convey certain decisions to the employees for getting their feedback. Management should use informal communication for assessing the reaction of employees towards various policies. Sometimes formal communication may not achieve the desired results, informal communication may prove effective in such situations. Principle of Informality:įormal communication is generally used for transmitting messages and other information. There should be a feedback information from the recipient to know whether he has understood the message in the same sense in which the sender has meant it. The principle of feedback is very important to make the communication effective. It is said that ‘actions speak louder than words. For example, if a superior is very punctual in coming to the office then subordinates will also develop such habits. The acts of a superior also draw the attention of subordinates and they may follow what they observe. Subordinates should act similarly as per the contents of the message. so they may respond differently to the message. People are different in behaviour, attention, emotions etc. In order to make communication effective, the receiver’s attention should be drawn towards message. It is also essential that the receiver is conversant with the language, inherent assumptions, and the mechanics of communication. A clear message will evoke the same response from the other party. It should be kept in mind that the words do not speak themselves but the speaker gives them the meaning. There should be no ambiguity in the message. It should be worded in such a way that the receiver understands the same thing which the sender wants to convey. The idea or message to be communicated should be clearly spelt out. Following principles of communication make it more effective: 1.
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